BBP30 / BBP31 / BBP33 / i3300 / S3100 - Error 45 - Media Jammed / Print Job Canceled

Issue

"Media Jammed at media path. Print job canceled" displays on the printer. 

Troubleshooting

1. Clean the printer:  

• • BBP30 / BBP31 / BBP33 / S3100 - How to Clean Your Printer
  • i3300 - Cleaning and Preventative Maintenance

2. Verify the labels are loaded correctly:

• • BBP31 - How to Load Ribbon and Label Materials
  • BBP30 / BBP33 - How to Load Label & Ribbon Materials
  • i3300 - How to Load Labels and Ribbon
  • S3100 - How to Load Ribbon and Label Materials

3. Test a different roll of labels. If you have another type available, load it into the printer to see if the issue is specific to the original labels.

If the issue still persists, contact Global Brady Technical Support Contact Information and provide the lot number and part number of the materials What Is The Label/Ribbon Part Number and Lot Number? and the serial number of the printer How to Find Your Brady Printer Serial Number.